Decks - Support

Last updated: January 6, 2026

About Decks

Decks is a powerful flashcard app that uses spaced repetition to help you learn and remember anything. Whether you're studying languages, preparing for exams, or memorizing any information, Decks optimizes your study sessions for maximum retention.

How It Works

Features

Frequently Asked Questions

What is spaced repetition?

Spaced repetition is a learning technique that schedules reviews at increasing intervals. Cards you know well are shown less frequently, while difficult cards are shown more often. This scientifically-proven method maximizes retention while minimizing study time.

How do the ratings work?

After seeing a card's answer, rate how well you remembered it:

What are the daily limits?

Free users can review up to 50 cards per day. Premium subscribers have unlimited daily reviews. Daily limits reset at midnight in your local timezone.

How do AI hints work?

When you're stuck on a card, tap the Hint button to get an AI-generated mnemonic or memory trick. The AI learns from your feedback to provide increasingly helpful hints over time.

Do I need an account?

No! You can start using Decks immediately without creating an account. Your data is stored locally and synced anonymously. If you want to sync across devices or secure your data, you can create an account in Settings.

Need Help?

If you encounter any issues, have questions, or want to provide feedback, we're here to help!

Contact Information

Response Time

We typically respond to support requests within 1-2 business days. For urgent issues, please include "URGENT" in your email subject line.

Report a Bug

Found a bug? Please email us with the following information:

Privacy & Legal

For information about how we handle your data, please see our Privacy Policy and Terms of Service.

Note: This support page is provided for app store compliance. For the best support experience, please contact us directly via email.